HD Transport LLC. Privacy Policy
HD Transport LLC. is committed to protecting the privacy of your personal information. This policy explains how we collect, use, and disclose your data when you use our courier services.
Information We Collect:
● Customer Details: Name, address, phone number, email address, billing information, when placing delivery orders.
● Shipment Details: Pickup and delivery addresses, package descriptions, weight, tracking information.
● Device Information: When using our website or mobile app, we may collect information about your device, browser type, and IP address.
How We Use Your Information:
● Delivery Services: To process and fulfill your delivery orders, including contacting you regarding any issues related to your shipment.
● Customer Service: To respond to your inquiries, provide support, and resolve any concerns.
● Tracking Updates: To provide you with real-time tracking information regarding your package delivery status.
● Marketing and Promotions (with consent): To send you occasional promotional offers and updates about our services, if you have opted-in to receive marketing communications.
Sharing Your Information:
● Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery partners, but only to the extent necessary to perform their functions.
● Legal Compliance: We may disclose your information if required by law, court order, or to comply with a government investigation.
Data Security:
● We implement robust security measures to protect your personal information, including encryption, access controls, and regular security reviews.
Your Privacy Controls:
● Access and Correction: You can access and update your personal information by contacting our customer service team.
Retention of Data:
● We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, considering legal requirements and our business needs.
Changes to this Policy:
● We may update this privacy policy from time to time. We will notify you of significant changes through our website and communication channels.
Contact Us:
If you have any questions about this policy, please contact us at [email protected]
Important Considerations:
● Local Laws: This privacy policy is subject to applicable local laws and regulations.
● Consent: By using our services, you agree to the terms of this privacy policy.